Services

Since 1968, we have kept a service in which we offer to our customers not only the specialization and professionality expected from a company with our characteristics, but also the attention and proximity that only a trajectory like ours can offer.

Tailored-made projects

At Giave, we customize our printing and converting equipment to meet not only the demands of the industry, but also the specific needs of our company, maximizing performance and competitiveness base don your requirements.

Advice

As the first in Spain in the manufacturing of some machines and components such as gravure printing, our team is composed of highly qualified professionals who, in many cases, have developed their career with us and provide you with the best technical advice both in the design of our products but also in their adaptation to the specific needs that your company may require.

Proximity

From the first contact beyond the development of a Project based on your requirements, at Giave you can always count on our support to solve any issues in the operation of your equipment or to optimize its performance with the integration of the improvements we constantly develop.

Remote support

Customer service has been strengthened in recent years with the integration, in many of our equipment, of a system that allows remote assistance from our facilities to anywhere in the world where the machine is installed.

After-sales Service

Our relationship with the customer lasts long with the management of spare parts, repair of breakdowns and maintenance services. Nowadays, 50 years after our foundation, we continue to perform maintenance tasks on the machinery manufactured in our early years and we know that the quality of our production process will keep us alongside our customers for a long time.

Programa kit digital financiado por los fondos next generation del mecanismo de recuperación y resiliencia
kit digitalkit digital